8x8 is a leading provider of unified communications and collaboration (UCC) services in the cloud for small and medium businesses, or SMBs, and mid-market and distributed enterprises. The Company delivers a broad suite of UCC services to in-office and mobile devices spanning cloud telephony, unified communications and virtual contact center through a proprietary unified Software as a Service, or SaaS, platform. 8x8's software abstracts complex networking, redundancy, security and interconnection requirements to provide a seamless and easy-to-use solution for business customers. 8x8's software also integrates with leading enterprise resource planning, or ERP, customer relationship management, or CRM, human capital management, or HCM, and other third-party application suites, such as Salesforce.com, Inc. and Netsuite, Inc., to provide organizations an integrated, fully functional business communications and collaboration experience that is critical to operate their business.
The core of the 8x8 platform is two technologies that deliver the functionality needed to meet today’s business communications and collaboration requirements. The 8x8 Infrastructure Manager software abstracts complex global interconnectivity between Voice over IP, or VoIP, and traditional Public Switched Telephone Network, or PSTN, enabling a turnkey UCC solution. The 8x8 Integration Manager software integrates with third-party applications, allowing customers to access important data while communicating with their clients or collaborating with colleagues. These core components of the software platform enable rapid workspace and phone provisioning and seamless deployment of our UCC services globally. The Company has invested heavily in achieving and maintaining compliance with state and federal regulations, including the Federal Information Security Management Act, or FISMA, the Health Insurance Portability and Accountability Act, or HIPAA, the Health Information Technology for Economic and Clinical Health (“HITECH”) Act, and the Payment Card Industry Data Security Standard, or PCI DSS.