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Corporate Profile

8x8, Inc. offers integrated voice, video and mobile unified communications solutions for small to medium-sized business and distributed enterprise customers. These solutions leverage existing broadband Internet connections and cellular networks to deliver advanced features and high definition (HD) voice service at a fraction of the cost of legacy alternatives.

The 8x8 Virtual Office solution, 8x8's flagship hosted PBX business phone service, eliminates the need for costly, on-premise business phone systems by delivering all telephony services over regular broadband Internet connections. This economical, easy-to-use alternative to traditional PBX systems or Centrex class services allows users anywhere in the world to be part of a virtual PBX that includes automated attendants, conference bridges, extension-to-extension dialing and ring groups, in addition to a rich variety of other business class features normally found on dedicated PBX equipment. 8x8 Virtual Office subscribers can further enhance their communications capabilities with a full suite of cloud-based, unified communications services bundled as 8x8 Virtual Office Pro. These services are accessible from a centralized web-based client and include Virtual Meeting web conferencing with video, Internet fax, call recording, mobile iPhone application, click to dial, presence management and more.

In addition to the Virtual Office Hosted PBX service, 8x8 offers Hosted Key System service for companies whose size or structure dictates the sharing of multiple phone lines, IP Trunking services for larger enterprises who wish to reap the cost benefits of VoIP phone service while retaining previously acquired on-premise equipment, and a hosted call center solution with advanced capabilities like skills-based routing and multi-media queuing. For mobile phone users, 8x8 offers MobileTalk - a pennies per minute international calling service that seamlessly connects overseas calls from the mobile phone to the 8x8 digital VoIP network. This innovative service enables cell phone users to significantly reduce their international phone bills and maintain high digital voice quality while still enjoying the convenience and flexibility of mobile calling.

In May 2010, 8x8 added managed dedicated server and private cloud computing solutions to its portfolio through the acquisition of Central Host, Inc. These hosted services enable business customers to reduce costs by eliminating in-house ownership of server equipment and costly information technology (IT) systems management staff.

8x8 is committed to providing innovative, high quality Internet communications services that offer enhanced functionality over traditional solutions at significantly less cost to the user. In addition to outstanding quality of service, 8x8 places a high value on the quality and effectiveness of its customer support organization and maintains established California-based call center operations.