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Corporate Profile 8x8, Inc. offers integrated voice, video and mobile unified communications solutions for small to medium-sized business and distributed enterprise customers. These solutions leverage existing broadband Internet connections and cellular networks to deliver advanced features and high definition (HD) voice service at a fraction of the cost of legacy alternatives. Businesses of any size, configuration or geographic location can benefit from the cost, performance and operational advantages of 8x8 hosted communications solutions, all of which carry little or no upfront investment, no maintenance or upgrade fees and no change in user behavior. The 8x8 Virtual Office solution, 8x8's flagship VoIP (Voice over Internet Protocol) hosted PBX business phone service, eliminates the need for costly, on-premise business phone systems by delivering all telephony services over public or private Internet connections. This economical, easy-to-use alternative to traditional PBX systems or Centrex class services allows broadband Internet users anywhere in the world to be part of a "virtual PBX" that includes automated attendants, conference bridges, extension-to-extension dialing and ring groups, in addition to a rich variety of other business class features normally found on dedicated PBX equipment. Virtual Office extensions do not require a dedicated communications infrastructure. The service is received through an office's existing Internet connection, thus eliminating the need for additional phone lines or digital subscriber lines for extensions, in contrast to traditional Centrex or PBX products. 8x8 Virtual Office subscribers can further enhance their communications capabilities with 8x8 Virtual Office Pro, a full suite of Unified Communications services including Virtual Meeting web conferencing, Internet fax, call recording, mobile iPhone application, click to dial, presence management and more - all accessible from a centralized web-based client.In addition to the Virtual Office Hosted PBX and Virtual Office Pro solutions, 8x8 offers Hosted Key System service for companies whose size or structure dictates the sharing of multiple phone lines, SIP Trunking services for larger enterprises who wish to reap the cost benefits of VoIP phone service while retaining previously acquired on-premise equipment, and a hosted call center solution with advanced capabilities like skills-based routing and multi-media queuing. For mobile phone users, 8x8 offers MobileTalk - a pennies per minute international calling service that seamlessly connects overseas calls from the mobile phone to the 8x8 digital VoIP network. This innovative service enables cell phone users to significantly reduce their international phone bills and maintain high digital voice quality while still enjoying the convenience and flexibility of mobile calling. 8x8 is committed to providing innovative, high quality Internet communications services that offer enhanced functionality over traditional solutions at significantly less cost to the user. In addition to outstanding quality of service, 8x8 places a high value on the quality and effectiveness of its customer support organization and maintains established California-based call center operations. |
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