Acquisition allows compliant, real-time team collaboration within and outside the enterprise
According to Mary Meeker's 2016 Internet Trends report, the team collaboration market is continuing to grow, and messaging tools are outpacing other popular apps. However, today most solutions place users in communications silos because they are not designed to interoperate with each other. Increasingly, companies are using chat services to augment or replace traditional email for team collaboration. However, the side effects of this trend are posing new business challenges such as fragmented, siloed information; multiple accounts for each employee; the inability to securely extend collaboration outside of the enterprise; and violations of corporate data governance policies. The fragmented user base and scattered information ultimately deters enterprise-wide adoption of team collaboration solutions.
"The acquisition of Sameroom marks an important milestone for 8x8 as a
company and the cloud communications market as a whole. We're ushering
in the era of the first true and open communications cloud, complete
with cross-cloud integration, interoperability and real-time analytics,"
Sameroom brings to 8x8 a depth of experience in building and launching high-scale, commercial group-messaging solutions, as well as extensive knowledge of the industry's leading team collaboration apps. Sameroom makes it possible to establish reliable, bidirectional collaborative environments involving unrelated organizational units using different chat platforms.
"Team collaboration has long been the internal approach of choice for
technical teams. But as these tools started to spread across the
enterprise, the lack of cross-team and cross-platform interoperability
resulted in two fundamental problems - noncompliance and fragmentation,"
How Sameroom Works
Sameroom addresses these fragmentation and noncompliance challenges by enabling users to stay in their "home" team collaboration service and simply connect with other users' "rooms" on the same or different platforms. Sameroom relays all messages and files to the connected rooms in real time. This way, users in different groups only need to maintain their home team collaboration account. Since all of the data is replicated and each room retains its own copy, none of the parties violate any corporate data governance policies.
Over 200 enterprises, including leading universities, ecommerce websites, car sharing services, professional sports leagues and more, are using Sameroom everyday to communicate between various internal and external team collaboration channels. With this acquisition, Sameroom customers will continue to enjoy the same seamless interoperability and will also soon be able to leverage embedded enterprise communications features from 8x8, such as starting online meetings, audio calls and video conferencing, from within their team collaboration service of choice.
In related news, today 8x8 introduced the world's first Communications Cloud, which combines unified communications, team collaboration interoperability, contact center, and analytics in a single, open and real-time platform. The company also announced a number of new business application integrations, aimed at enhancing business workflows by making real-time communications, collaboration capabilities and intelligence available for third-party cloud applications, all customizable via an Open Cloud approach to fit individual enterprise needs.
The acquisition of Sameroom further enhances and extends the 8x8
Communications Cloud by allowing companies to select collaboration
services that best meet their teams' needs without having to worry about
interoperability between various platforms. Currently, Sameroom
integrates with over two dozen different messaging and team
collaboration apps, including Slack,
8x8, 8x8 Communications Cloud and Sameroom are trademarks of
News Provided by Acquire Media