Research Firm's Evaluation Based on Completeness of Vision, Ability to Execute
"Gartner analysts evaluate UCaaS service providers based on the breadth,
quality and overall maturity of their applications, processes, tools and
procedures that enhance individual, group and enterprise
communications," Gartner analysts
"We consider Gartner's evaluation of 8x8 in the Leaders quadrant for
UCaaS to be strong affirmation of our mission to enable customers to
unlock the power of innovative cloud-based communications and IT
solutions to improve their business performance," said 8x8 Chairman and
"With 85 patents granted and additional applications pending, 8x8
continues to innovate while delivering affordable solutions that
minimize customers' upfront CapEx and ongoing
The expense and complexity of obtaining, managing and maintaining traditional, premises- based PBX systems have left businesses of all sizes with a greater appetite for pre-integrated, cloud-based business communications solutions. 8x8's offerings are attractive to businesses because its technology for office, remote and mobile environments connects any location, any network and any device with no software downloads, plug-ins or supplemental hardware required.
For office and mobile environments, customers can select 8x8 offerings that integrate voice, video conferencing, Web conferencing, Internet fax, chat, desktop sharing, call recording, auto attendant, company directory, music on hold and ring groups with voicemail, email, three-way calling, caller ID, call waiting/call transfer/call forwarding, and mobile apps.
By providing integrated cloud-based communications solutions to
McLarens, a leading global claims service provider, 8x8 has given CIO
"We're not surprised to learn that 8x8 has been recognized by Gartner for leadership in its cloud-based UC services," said McLarens CIO Bob Hughes. "We certainly have benefitted from 8x8's innovation and gained new functionality, especially for our staff in satellite locations and those using mobile technology."
About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
News Provided by Acquire Media