Multiple Criteria, Including Solid Financial Position, Strong
Installed Base Growth, Breadth of UC Services and Midmarket Penetration,
Secured 8x8's Top Position
SAN JOSE, Calif.--(BUSINESS WIRE)--
8x8, Inc. (NASDAQ:EGHT), a provider of cloud-based unified
communications, contact center and collaboration solutions, today
announced it has earned the #1 ranking in the Infonetics Research sixth
annual "North
America Business VoIP Service Leadership Scorecard" report.
Infonetics Research is an
international market research and consulting firm specializing in
emerging communications markets since 1990. The "North American Business
VoIP Service Leadership Scorecard" aims to determine which service
providers currently lead the market and are best positioned to succeed
in the long term based on key criteria, including market strategy,
service capabilities, financial stability, and support options.
According to the report, Infonetics Research named 8x8 the leader of
this year's VoIP leadership scorecard due to its solid financial
position (10 out of 10 ranking) and the continued strong growth of its
installed base. The report cited 8x8's publicly traded company status
and its ability to post net profits with positive cash flow.
"8x8 has been one of the dominant players in the business VoIP and
cloud-based unified communications industry for several years, and
emerged as the decisive leader this year due to its solid financial
position, continued strong growth of its installed base, extensive
service enhancements and geographic expansion," said Diane Myers,
principal analyst for VoIP, UC and IMS at Infonetics Research. "In
addition, 8x8 has made significant inroads moving upmarket to serve
larger, distributed enterprise customers. Many of these larger deals are
with organizations that are highly distributed, where the benefits of
cloud across many locations is readily apparent. This is an important
trend we've seen emerging and one we believe will impact the competitive
landscape."
The Infonetics report also stated, "The company's services go beyond
standard voice features, with collaboration and enhanced capabilities,
including Virtual Room video conferencing, Virtual Meeting web
conferencing, and Virtual Office Mobile applications. Its Virtual
Contact Center has been a strong differentiator and is starting to be
replicated by other hosted providers. It's a complementary service
particularly suited to businesses that cannot afford dedicated contact
center solutions or do not require large formal contact centers. Over
the past year, 8x8 has expanded its security adherences with HIPAA
compliance and has broadened service capabilities to include more
comprehensive mobile clients, offering customers flexibility in where
and how they communicate. Additionally, 8x8 has increased its service
footprint internationally to capture businesses with international
offices."
"This recognition of the combined attributes that have contributed to
8x8's success over the years and subsequent #1 Infonetics ranking is
very gratifying," said 8x8 CEO Vik Verma. "Since we began offering our
cloud-based business communications services in 2004, 8x8 has been
committed to technological innovation, uncompromised service quality,
reliability and security, superior customer service and consistent,
profitable growth. We are proud of what we have accomplished under these
guiding principles and look forward to helping many more thousands of
businesses optimize their business performance and growth with our cloud
communications solutions."
To download an excerpt from the Infonetics Research "North America
Business VoIP Service Leadership Scorecard" report, click here.
About 8x8, Inc.
8x8, Inc. (NASDAQ:EGHT) is the trusted provider of secure and reliable
cloud-based unified
communications and virtual contact center solutions to more than
36,000 small, midsize and distributed enterprise organizations operating
in over 40 countries across six continents. 8x8's out-of-the-box cloud
solutions replace traditional on-premise PBX hardware and software-based
systems with a flexible and scalable Software as a Service (SaaS)
alternative, encompassing cloud business phone service, contact center
solutions, and web conferencing. For additional information, visit www.8x8.com, or
www.8x8.com/UK or connect with 8x8
on Google+, Facebook, LinkedIn and Twitter.
8x8, Inc.
Tim Polakowski, 669-200-6638
tim.polakowski@8x8.com
Source: 8x8
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