SAN JOSE, Calif.--(BUSINESS WIRE)--
8x8, Inc. (NASDAQ:EGHT), a provider of cloud communications and
collaboration solutions, today announced that it has been awarded a new
patent related to its Virtual Contact Center technologies. On December
31, 2013, the U.S. Patent and Trademark Office issued United States
Patent number 8,619,967 entitled "Networked Contact Center." The new
patent is a continuation of United States Patent number 8,275,116 which
was awarded to 8x8 on September 25, 2012.
The patent relates to, among other things, a networked contact center
that includes multiple platforms to host multiple tenants. Example
embodiments of the invention include receiving a message associated with
one of the tenants and identifying one or more of the platforms
associated with the message. The invention also enables the networked
contact center platform to access a data location that is both
associated with the tenant and shared by two or more multiple tenants.
Since its establishment in 1987, 8x8 has been awarded ninety-two (92)
United States patents covering a variety of voice and video
communications, signaling, processing and storage technologies.
About 8x8, Inc.
8x8, Inc. (NASDAQ:EGHT) is a provider of unified communications and
collaboration (UCC) services in the cloud to small and medium businesses
and mid-market and distributed enterprises. The company delivers a broad
suite of UCC services to in-office and mobile devices spanning cloud business
phone service, virtual meeting web conferencing, contact
center software and virtual desktop through our proprietary unified
software as a service, or SaaS, platform. For additional information,
visit www.8x8.com, or connect
with 8x8 on Google+, Facebook,
LinkedIn and Twitter.
8x8, Inc.
Joan Citelli, 408-654-0970
joan.citelli@8x8.com
Source: 8x8
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