8x8 Virtual Office consistently delivers superior voice quality;
outperforms Google Voice/Hangouts, RingCentral Office and Microsoft
Skype for Business Online under normal and adverse network conditions
SAN JOSE, Calif.--(BUSINESS WIRE)--
8x8, Inc. (NASDAQ:EGHT), the world's first Communications Cloud
provider, announced today a new Tolly Group Report that ranks 8x8
highest among leading cloud communications vendors for VoIP voice
quality. According to the report, "Analysis
of Cloud Communications VoIP Quality Under Normal and Adverse Network
Conditions," the 8x8 Virtual Office solution consistently delivered
the best voice quality in a majority of the test cases across client
platforms.
"Businesses, employees, and customers today are connecting to more
networks in more places than ever before. This makes it even more
imperative that they utilize a cloud communications provider that
invests in technologies that optimize quality of service for real-time
communications, especially when network conditions are less than ideal,"
said Matt McGinnis, Vice President of Product Marketing at 8x8. "The new
Tolly Group report validates 8x8's investments in the underlying
technologies delivering the highest-quality voice communications via our
patented Global Reach Network."
For the report, Tolly Group compared the voice quality of 8x8 Virtual
Office against other major cloud vendors Google Voice/Hangouts,
Microsoft Skype for Business Online and RingCentral Office in both "on
net" (cloud-based VoIP-to-VoIP) and VoIP to public switched telephone
network (PSTN) environments. In the first scenario, both users were
cloud-connected. In the latter scenario, one user was cloud-connected
while the other was connected to the traditional public telephone
network. Tests were run using four different client OS pairs: Apple iOS,
Google Android, Apple Mac OS X, and Microsoft Windows.
"Delivering high-quality voice communications under adverse conditions,
such as bufferbloat, packet loss, delay and jitter, requires proprietary
technologies and a deep understanding of the quality impairments that
can affect users across different connections and clients," said Kevin
Tolly, Founder of The Tolly Group. "The Tolly Group recognized these
challenges through testing of the four major cloud communications
systems. It's clear 8x8 has architected its solutions to meet these
challenges and better enable business communications for a distributed
workforce."
8x8 Virtual Office is the flagship service of the 8x8 Communications
Cloud™ delivering world-class unified communications, collaboration,
team messaging, and real-time analytics. It is delivered from a globally
distributed open platform with support for popular mobile and desktop
devices. Included with 8x8 Virtual Office, Virtual Office Meetings is a
powerful real-time collaboration solution with support for video & audio
conferencing, screen sharing, whiteboarding, and group chat.
Read the Report
Download a complimentary copy of the Tolly
Group report to see complete test details and results.
About The Tolly Group
The Tolly Group provides IT users and
vendors alike with independent, objective, hands-on testing,
benchmarking services and consulting designed to illuminate differences
between strategic products/services and help IT buyers make informed
technology decisions. For additional information, visit http://www.tolly.com.
About 8x8, Inc.
8x8, Inc. (NASDAQ:EGHT) is the provider of
the world's first Communications Cloud that combines unified
communications, team collaboration, contact center, and analytics in a
single, open and real-time platform. 8x8 eliminates information silos to
expose vital, real-time intelligence across multiple clouds,
applications and devices to improve individual and team productivity,
business performance and customer experience. For additional
information, visit www.8x8.com, or
connect with 8x8 on LinkedIn,
Twitter, Google+
and Facebook.
This press release contains links to content prepared by third parties
not affiliated with 8x8.
View source version on businesswire.com: http://www.businesswire.com/news/home/20170525005287/en/
8x8, Inc.
John Sun, 408-692-7054
john.sun@8x8.com
or
InkHouse
for 8x8
Brittany Hendrickson, 415-299-6370
8x8@inkhouse.com
Source: 8x8
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