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8x8 Named a Leader in 2018 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide

Oct 15, 2018

8x8 Recognized as a Leader for the Seventh Consecutive Year

SAN JOSE, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NYSE:EGHT), a leading communications provider of cloud voice, video, collaboration and contact center solutions for over a million users worldwide, today announced it has been positioned by Gartner, Inc. as a Leader in the 2018 "Magic Quadrant for Unified Communications as a Service, Worldwide"¹ for the seventh year in a row.

“Companies recognize that the employee and customer communications experience plays a critical role in accelerating business performance and driving revenue, but they often struggle to find one communications platform that meets all of their business needs,” said Vik Verma, CEO, 8x8. “We believe that Gartner’s recognition validates our commitment to helping companies optimize employee and customer interactions."

In 2018, 8x8 once again demonstrated its commitment to driving the future of communications with the launch of X Series. 8x8 customers communicate faster and smarter to exceed the speed of customer expectations.

8x8 X Series helps businesses transform their customer and employee experience with one system of engagement across voice, video, collaboration and contact center and one system of intelligence on a single cloud platform. 8x8 X Series enables organizations to differentiate their customer experience in real time by connecting customers to the most relevant employee on any channel for quicker speed to answers. 8x8 X Series personalizes customer interactions with context-rich insights, and optimizes for smart customer outcomes based on business-critical signals derived from advanced employee-customer interaction analytics.

To learn more about 8x8 X Series, visit 8x8 at the Gartner Symposium — booth #127.

Download the Report

Get a complimentary copy of the 2018 Gartner Magic Quadrant Report for Unified Communications as a Service, Worldwide.

[1] Gartner "Magic Quadrant for Unified Communications as a Service, Worldwide" by Daniel O'Connell, Megan Fernandez, Rafael Benitez, Bjarne Munch, Christopher Trueman, Mihai Nguyen, October 10, 2018.

Gartner Disclaimer

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About 8x8, Inc.

8x8, Inc. (NYSE:EGHT) communication solutions help businesses transform their customer and employee experience. With one system of engagement for cloud voice, video, collaboration and contact center and one system of intelligence on one cloud communications platform, businesses can now communicate faster and smarter to exceed the speed of customer expectations. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, Twitter, and Facebook.

8x8® and 8x8 X SeriesTM are trademarks of 8x8, Inc.

8x8, Inc.
Media:
John Sun, 1-408-692-7054
john.sun@8x8.com
or
Investor Relations:
Victoria Hyde-Dunn, 1-669-333-5200
victoria.hyde-dunn@8x8.com

Source: 8x8

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