SAN JOSE, Calif.--(BUSINESS WIRE)--
8x8, Inc. (NYSE: EGHT), a leading cloud
provider of voice, video, collaboration and contact center solutions for
over one million users worldwide, today announced Vertical
Communications® has joined its strategic channel partner program.
The partnership will allow companies to migrate their business to the
cloud and communicate faster and smarter to exceed customer expectations.
Vertical Communications will offer 8x8’s services through its nationwide
footprint of direct sales and support offices. Vertical supports
thousands of customers across the country with their unique “One
Vertical” solution. By offering a complete line of data and wide area
networking services, phones, and cloud services, Vertical is able to
take responsibility for a business’ complete communications solution
from end to end. The “One Vertical” solution is designed by Vertical’s
industry-leading solutions team and delivered by Vertical’s
award-winning implementation organization. The result is a superior
customer experience.
“Vertical selected 8x8 as our partner because they’re at the top of the
market, providing companies with a cutting-edge technology platform,
while simultaneously focusing on the security and reliability of their
solutions,” said Peter Bailey, CEO of Vertical Communications. “With
8x8, we can deliver a single source for a complete communications
platform, which simplifies the engagement model and provides a better
solution for our customers.”
This new partnership will enable Vertical to combine its award-winning
design, implementation, and support services with 8x8
X Series. Launched in 2018, 8x8 X Series helps businesses transform
their customer and employee experience with one system of engagement
across voice, video, collaboration and contact center, and one system of
intelligence on a single cloud-based technology platform.
8x8's global channel enablement program continues to grow with more than
400 partners and 10 strategic masters participating since its inception
in August 2017.
“The key to effectively scaling a channel program is to be highly
selective in the companies you choose as partners. Vertical
Communications has a proven service and support infrastructure that will
provide an outstanding customer experience to companies moving to
enterprise cloud communications with 8x8 X Series,” said John DeLozier,
Vice President & Channel Chief, 8x8. “Their national scale,
industry-specific expertise, and sophisticated technical staff make them
uniquely qualified to help more businesses transform both their employee
and customer experience with 8x8.”
8x8 X Series was recently recognized by Gartner as a Leader in the 2018 “Magic
Quadrant for Unified Communications as a Service, Worldwide”1
for the seventh consecutive year, and positioned as a Challenger in the
2018 “Magic
Quadrant for Contact Center as a Service, North America”2
for the fourth year in a row.
8x8 also recently won Frost & Sullivan’s 2018
North American Integrated CCaaS and UCaaS Competitive Strategy
Innovation and Leadership Award for 8x8 X Series.
About Vertical Communications
Vertical Communications, Inc. is a leading provider of communications
platforms and applications that enable critical business workflows for
enterprises across a variety of industries including retail, automotive,
health care and hospitality. Our cloud and hybrid voice, WebRTC,
mobility, messaging and collaboration solutions help some of the world’s
most successful companies improve efficiencies in daily operations,
drive sales and deliver a superior customer experience. Vertical’s
award-winning products and solutions, combined with our highly
customer-focused engagement model, make us a strategic partner for
businesses looking to transform their operations with communications
technology. For more information about Vertical Communications and our
complete line of products built for How We Work Today, visit www.vertical.com.
About 8x8, Inc.
8x8, Inc. (NYSE:EGHT) cloud solutions help businesses transform their
customer and employee experience. With one system of engagement for
voice, video, collaboration and contact center and one system of
intelligence on one technology platform, businesses can now communicate
faster and smarter to exceed the speed of customer expectations. For
additional information, visit www.8x8.com,
or follow 8x8 on LinkedIn,
Twitter, and Facebook.
8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.
[1] Gartner “Magic Quadrant for Unified Communications as a Service,
Worldwide” by Daniel O’Connell, Megan Fernandez, Rafael Benitez, Bjarne
Munch, Christopher Trueman, Mihai Nguyen, October 10, 2018.
[2] Gartner "Magic Quadrant for Contact Center as a Service, North
America" by Drew Kraus, Steve Blood, Simon Harrison, Daniel O’Connell,
October 17, 2018.
Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its
research publications, and does not advise technology users to select
only those vendors with the highest ratings or other designation.
Gartner research publications consist of the opinions of Gartner’s
research organisation and should not be construed as statements of fact.
Gartner disclaims all warranties, expressed or implied, with respect to
this research, including any warranties of merchantability or fitness
for a particular purpose.
View source version on businesswire.com:
https://www.businesswire.com/news/home/20190122005282/en/
Vertical Communications
Kevin Butler
Vice President,
Product, Marketing, & Solutions
408-404-1608
kbutler@vertical.com
8x8, Inc.
Media:
John Sun, 408-692-7054
john.sun@8x8.com
Investor Relations:
Victoria Hyde-Dunn, 1-669-333-5200
victoria.hyde-dunn@8x8.com
Source: 8x8, Inc.