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Adapting from Home: This Week’s View of Video Meeting Triumphs and Concerns

Mar 27, 2020 Documents the Leading Trends in How People Around the World Are Using Video Meeting Technology to Teach, Heal, Work, and Socialize

CAMPBELL, Calif.--(BUSINESS WIRE)-- 8x8, Inc. (NYSE:EGHT), a leading integrated cloud communications platform, today announced its findings from an analysis of the social conversations about 8x8 Video Meetings and its related open-source project use cases. Additionally, 8x8 reported that the global monthly active users of 8x8 Video Meetings is nearly 4.5 million, as people adopt video conferencing technology with unprecedented velocity. A livestream of these social conversations, daily updates on usage stats, and other video meetings and remote work resources are available at

Video Conferencing and Meetings Notable Stats:

  • Video conferencing and meetings search volume is up 1,000% year over year.
  • There were over 25,000 social conversations regarding 8x8 Video Meetings and in the last 30 days.
  • These comments represent approximately 25 percent of video conferencing social conversations since February 27, 2020.
  • The top 5 countries for conversation in rank order are Germany, France, Spain, United States, and Italy.

Five Trending Dynamics:

  • Privacy Makes a Public Statement: In light of exponential demand, the developer community rallied around the cause by standing up thousands of instances of Jitsi on their infrastructure to ensure access to free, stable video meetings. Posts from the open-source community have spiked over the last 24 hours widely applauding platforms for ensuring privacy, security, and the ability to host on their own servers.
  • Can You Hear or See Me Now?: Developers and users note that voice, video quality, screen sharing and privacy is a cause for both choosing and switching video platforms.
  • People are Social Creatures: Social gatherings, from support groups to parenting playdates and game nights to musical rehearsals, have taken the platform by storm. Yoga classes, karaoke nights, happy hours, and in every situation, there are people who are smiling, laughing, and persevering in the midst of uncertainty.
  • Learning Is a Team Sport: Teachers, tutors, and students around the globe turn to 8x8 video as they find themselves unable to return to the classroom. In one case, a high school musical director used the platform to conduct a two-hour run through with his lead actors. Another moved all of her piano students onto the platform to maintain her regular lesson schedule.
  • “Seeing” a Patient @Distance: For health and mental care professionals, they’re turning to the 8x8 platform to deploy eMedicine programs, offering to treat and diagnose patients over video. In one instance, a wellness specialist was hosting free sessions to help people cope with the significant economic and cultural changes that have come as a result of the coronavirus.

4.5 Million Video Meetings Monthly Active Users Globally; 1 Million Increase in Last 48 Hours

8x8 is the main contributor to the open-source solution, and the standalone and integrated versions of 8x8 Video Meetings for business are based on it. The code has been hardened with over a million downloads and in applications like banking video conferencing, education as a service platforms and home security applications globally. The product is packaged with 8x8 X Series for businesses that have a mobile and remote workforce requiring a highly reliable and resilient solution across desktop and mobile devices for voice, video, chat, contact center, APIs and advanced analytics. It is also available as a standalone offering and as part of 8x8 Express, which is for small organizations and teams that require a complete, preconfigured business phone system with a dedicated business number, video meetings and messaging in a single desktop and mobile application.

The free, standalone version of 8x8 Video Meetings, introduced to the public in November 2019, is available at, and includes international dial-in numbers in more than 55 countries. 8x8 Video Meetings utilizes the WebRTC standard which enables attendees to instantly join meetings without any downloads or plugins.

About 8x8, Inc.

8x8, Inc. (NYSE: EGHT) is transforming the future of business communications as a leading Software-as-a-Service provider of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform. 8x8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time business analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit, or follow 8x8 on LinkedIn, Twitter and Facebook.

8x8® and 8x8 X Series™ are trademarks of 8x8, Inc.

8x8, Inc. Contacts:

John Sun, 1-408-692-7054

Investor Relations:
Victoria Hyde-Dunn, 1-669-333-5200

Source: 8x8, Inc.

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