Release Details

CAMPBELL, Calif.--(BUSINESS WIRE)--Apr. 9, 2026-- 8x8, Inc. (NASDAQ: EGHT), a leading global business communications platform provider, wins Gold in the User Experience (UX) - Product UX category at the 2026 NY Product Design Awards for 8x8 Engage.

Organized by the International Awards Associate (IAA), the NY Product Design Awards and NY Architectural Design Awards are widely regarded among the leading international design awards and competitions, celebrating projects that demonstrate design innovation, functional excellence, and global design impact.

Field technicians, billing specialists, HR staff, and other mobile-first, customer-facing teams are expected to deliver consistent service while navigating a fragmented mix of calling, messaging, and customer channel apps that were never designed to connect. 8x8 Engage was purposefully designed to eliminate that friction.

By unifying voice, video, SMS, RCS, WhatsApp, Messenger, and Viber into a single workspace, 8x8 Engage gives every customer-facing role the full context they need to act decisively without toggling between apps or losing the thread of a conversation. Internal escalations are faster because teams collaborate without ever leaving the workspace; customer interactions are more personalized because full context travels with every conversation; and risk is reduced because every interaction is managed, tracked, and governed in one place. Earning Gold in the Product UX category at the 2026 NY Product Design Awards is a testament to what happens when enterprise software is built around people, not processes.

Recognizing Global Design Excellence

Winning a NY Product Design Award represents prestigious international recognition for design excellence and innovation, positioning recipients among the global design community shaping the future of modern design.

Built into the 8x8 Platform for CX

8x8 Engage is part of the 8x8 Platform for CX, which unifies contact center, unified communications, and API solutions into one intelligent, scalable solution. 8x8 Engage was designed from the ground up as an integral part of the platform – purpose-built to extend CX-grade tools to every customer-facing role beyond the contact center. Organizations get a consistent architecture, faster adoption, and connected experiences, without added operational overhead.

To learn more about 8x8 Engage and the 8x8 Platform for CX, visit 8x8.com.

About 8x8, Inc.

8x8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry's most integrated platform for Customer Experience – combining Contact Center, Unified Communications, and CPaaS solutions. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. As a business communications leader, the company helps customer experience and IT leaders around the world become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, X, and Facebook.

Copyright 2026 8x8, Inc. 8x8 and associated brand assets are trademarks of 8x8, Inc. All rights reserved.

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Source: 8x8, Inc.